Order Processing
Orders received before 12NN (GMT +1) are processed and expected to be shipped the same day. Orders received after 12NN (GMT + 1) is expected to be processed the following working day. Note that there can be delays in both processing and delivery of a product. Reservations are made for lost and sold out items.

When you shop with us, the credit card information is processed by Shopify Payments, which is a secure electronic payment provider for Visa, MasterCard and MobilePay (Applicable in selected countries only). All card information is processed in accordance with the card organization's rules and uses 3D Secure, an international security standard for online payments. The card used for the purchase on EYDA.com is charged when the item is shipped from our warehouse.

All prices on EYDA.com are inclusive of Danish VAT of 25%, excluding delivery costs and calculated in EUR/DKK. Deliveries outside Denmark are processed in accordance with current regulations on exports from Denmark. There are reservations for typos and we reserve the right to make price changes.

If a product is requested to be canceled, information on this will be sent to mette@eyda.dk as soon as possible. As we strive to process and ship orders within a few hours, it is important that we receive this message as soon as possible.

Right of Cancellation
The right of withdrawal is valid for 14 days from receipt of the goods. If you expect to regret your purchase, you must return the item in substantially the same condition (including packaging and labels) and we will refund the amount you paid for the item, including delivery costs. The buyer also pays for the delivery costs of return shipping. Please fill out our exchange & return form using the cancellation right.

In the event of an error in an item, please contact EYDA.dk within a reasonable time after discovering the error in writing or orally. You will then receive update on the case as soon as possible. All complaints are handled in accordance with current Danish purchasing law.

Personal Data

EYDA.dk/EYDA.com processes all personal data in accordance with the Personal Data Act. Information that can be linked to you as a person will never be available to other companies or can be linked to other external registers.
If you have any questions, please feel free to write or call:

Industrivej 2C
7430 Ikast
CVR: 39490188
Telefon: +45 26254316
Email: mette@eyda.dk